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A novel idea: repair instructions

Given how pervasive the idea of planned obsolescence is, I’m always on the lookout for counterexamples — cases where a company actually wants you to fix what you bought from them, and keep it longer, rather than just replacing it wholesale. Nicolas Villar from Microsoft Research (and co-chair of this year’s recent TEI conference) sent me the example below, a PDF of instructions on a toy helicopter he bought that actually explains how to repair it. Granted, many of the instructions involve “spare part kit available separately,” but even that is a small step forward.  Let’s see more like this:

Repair instructions
Repair instructions

Thanks to Nic for the link.

Published in economics environment misc research

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